Delete your account — Moneman

• In the Moneman mobile app: open Profile, then Delete account, and confirm with your password (or with Google, if that is how you sign in). It takes effect at once.
• Email privacy@moneman.com from the address you sign in with, with the subject “Delete my account”. We cannot verify a request from any other address, so we would ask you to confirm it from the right one.
• Or, while signed in, open a support request in Moneman, on the web or in the mobile app, and ask for the deletion there.
• Say whether you want only your own user account deleted or your whole corporate account closed. Closing a corporate account has to be asked for by one of its administrators.

Deleting in the app takes effect immediately. A request by e-mail or support request, which is how you ask on the web, is confirmed when we receive it and completed within 30 days. Deletion cannot be undone.

• Export what you want to keep. Your books, reports and customer records can be downloaded as CSV from inside Moneman, on every plan including Free.
• If your account has a paid plan, cancel it on the Plan page (see Refunds & Cancellation), or say so in your request and we will cancel it for you.
• If you are the only administrator of a company that still has other members, make someone else an administrator first (or remove the others). If you are the only member, your company account is closed together with yours.

• Access: as soon as we act on the request, nobody can sign in to the deleted account. When a corporate account is closed, that applies to every member.
• Your Account Data: your name, email address, password, language and timezone settings, profile photo, your sign-in and session history, and the link to your Google account if you signed in with Google.

• Financial records (Ledger Data) that tax and accounting law requires to be kept stay for that period even after a deletion request. In Türkiye the period is generally 5 to 10 years, under the Tax Procedure Law and the Turkish Commercial Code.
• If you belong to another company’s corporate account, the entries you made are part of that company’s books. We delete your user account and your Account Data, but those entries stay with the company, which is responsible for them.
• Support messages are kept until the matter is resolved and for a reasonable period afterwards.

The Privacy Policy (§9) explains this in more detail.

If you sign in to a Moneman server that your company runs itself (a self-hosted installation), we do not hold your data. Ask whoever runs that server to delete it.

Deletion requests and privacy questions

privacy@moneman.com