Refunds & Cancellation — Moneman

Moneman is a digital service; nothing is shipped. A paid plan is activated on your account as soon as the payment is confirmed, usually within a minute. If the new plan has not appeared after a few minutes, refresh the Plan page, then write to hello@moneman.com and we will fix it.

• You can cancel at any time. Open the Plan page inside Moneman and choose Manage billing; you cancel on the Lemon Squeezy page that opens.
• You keep your plan until the end of the period you have already paid for, and you are not charged again. Nothing is deleted when the period ends: your account moves to the free tier and keeps working within its limits.
• Cancelling stops future renewals; it does not by itself refund the current period.

• First payment: if you are not satisfied, ask within 14 days of your first payment on a paid plan and we will refund it in full.
• Renewals: if you were charged for a renewal you did not intend, write to us within 7 days and we will refund it, provided the account has not used the renewed period.
• We do not refund part of a period that has already started, except where a billing error is ours or the law requires it.

To ask for a refund, write to hello@moneman.com from the email address on your account and tell us which charge it is. Refunds go back to the original payment method through Lemon Squeezy. They usually reach your account within 5 to 10 business days, depending on your bank.

Payments are processed by Lemon Squeezy, our merchant of record. Any VAT or sales tax is added at checkout and shown before you pay, and Lemon Squeezy emails you the receipt. The charge appears on your bank or card statement as coming from Lemon Squeezy (LEMSQZY*).

Nothing on this page limits the rights you have as a consumer under the law where you live, including any right to withdraw from a distance contract. Where such a right applies it takes precedence over the terms above.

Billing questions and refund requests

hello@moneman.com